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Questions About Your Order

Get in touch with our team about candy gifts, sweets, or anything else. We're usually back to you within hours.

Email usWe respond within a few hours, every day of the week.

Call usOur team is available to help during business hours.

Browse our confectioneryExplore 500 fantastic sweets shop in person — visit our flagship store to sample everything from artisan chocolate to handcrafted lollipops.

Store hoursElizabeth Street 130, Sydney NSW 2000

Before you order

Frequently asked questions

Most orders arrive within 3–5 business days. We'll send you a tracking link as soon as your candy gifts ship, so you can watch it come.

Absolutely — contact us within an hour of ordering and we'll adjust or cancel with no fuss.

Yes — just add a message at checkout and we'll wrap your sweets beautifully for free. Perfect for any occasion.